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Terms & Conditions

These terms will be governed by and construed in accordance with the law of England, in particular the Licensing Act of 2003 in relation to Minimum Legal Age. If you disagree with any part of these terms and conditions, do not use the website.

1. Intellectual Property Rights

Unless otherwise stated Sommelier Cru owns the intellectual property rights in the website and all material in it. Subject to the licence below, all these intellectual property rights are reserved.

2. Licence to Use Website

You may view, download for caching purposes only, and print pages or from the website for your own personal use, subject to the restrictions below.

You must not:
* republish material from this website (including republication on another website);
* sell, rent or otherwise sub-license material on the website;
* reproduce, duplicate, copy or otherwise exploit or otherwise modify any material on our website for a commercial purpose;
* redistribute material from this website except for content specifically and expressly made available for redistribution.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website for any purposes related to marketing without our express written consent.

You must not use our website to copy, publish or send mass mailings or spam.

3. Limitations of Liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

4. Payment Methods

Payment can be made by debit or credit card online, using VISA or Mastercard. You can also pay by bank transfer or cheque if you wish by prior arrangement, in which case please contact us before sending any money.

5. Cancellation and Returns Policies

It is our policy to ensure that all products supplied to all our customers arrive in saleable condition. You have the right to cancel your order without charge. If you are unhappy with products purchased, we will happily refund your money or exchange the products provided you inform us within 3 days after the day following the delivery of the goods.

Any returned products must be returned to us in original condition with all packaging intact. All refunds and reimbursements will be paid within 30 days of receiving the returned products. Any product returned must be within its original packaging and adequately packed to avoid any possible damage. Responsibility for the product lays with the customer until received by Sommelier Cru.  The cost of returning the product is the responsibility of the customer.

6. Minimum Legal Age

We may only sell alcohol products to those over the age of 18. By placing an order, you confirm that you are at least 18 years of age and the minimum legal age for purchasing alcohol products in the United Kingdom.

7. Taxes and Duties

Alcohol products sold on by Sommelier Cru are subject to the current UK taxation (20.0%) and alcohol duties.

8. Preview Cru

Payment for Preview Cru can be made online using either VISA or Mastercard credit or debit cards. By enrolling in the Preview Cru you authorise Sommelier Cru to charge your credit or debit card for the initial purchase (including delivery if applicable) and then the pre-agreed amount plus any delivery fees every quarter thereafter (generally the first week of February, May, August and November continually). Should your card be cancelled or expire please notify us so we can register a replacement card. We will contact you via email prior to each despatch to arrange a convenient delivery date. You are welcome to cancel at any time.

Sagepay Note - Sommelier Cru does not hold your card data; this data is encrypted on the secure Sagepay system. When you join Preview Cru you give us authorisation to ask Sagepay to make the repeat payment as instructed by you. Sagepay is the UK's largest secure payment processing facility, and has a level 1 (the highest level) compliance classification within the UK's Payment Card Industry Data Security Standards (PCI DSS). Sagepay's data security standard certificate may be viewed online here.

9. Data Protection

We take your privacy seriously and support all the requirements of the UK Data Protection Act 1998. The data we collect from you is used solely for the purpose of fulfilling your order or sending you the newsletter; we will not bombard you. We will never disclose your personal information to any other parties without your consent except to verify your identification as above. Your credit card information is not retained and is completely removed from our system after your order is processed or cancelled.